NETGEAR https://status.netgear.com/ 2026-05-05T18:49:55+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/251/ Maintenance period to release new features ( includes an upgraded web portal with a modern interface, a renamed Read-Only Manager role (formerly Insight Owner), and additional enhancements and bug fixes ) with NETGEAR Insight v10.0 release.

]]> 2026-04-17T18:06:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/248/ Maintenance period to release new features (Support for Adipsys External Captive Portals for Access Points) with NETGEAR Insight v7.9 release.

]]> 2025-12-22T20:27:00+00:00 NETGEAR <![CDATA[Potential services affected]]> http://localhost:8080/incident/247/ We are currently investigating an ongoing issue affecting several NETGEAR support services. Due to upstream provider disruptions from Salesforce and AWS us-east-1 region.

]]> 2025-10-20T05:30:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/246/ Maintenance period to release new features (Enhances Insight Pro credit management with device-level credit assignment; Supports SNMP on device and organization level on Pro Router; Supports new Nighthawk Mobile Hotspot Routers MR7400, MR7450, MR6150, MH3150, MH3110 in the Europe region; Supports the new WAX610W WiFi 6 access point; Enhances Insight Device Groups with multiple new wireless features) with NETGEAR Insight v7.8 release.

]]> 2025-08-28T13:58:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/245/ Our systems will undergo planned maintenance on May 10, 2025, between 1:00 AM and 3:00 AM PST. Subscription purchases, store checkout, and payment processing services will be unavailable during this time

]]> 2025-05-10T06:51:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/244/ Maintenance period to release new features (Enhances Free Captive Portal; Supports M4250 managed switches; Supports DMZ configuration and simplifies IPSec Wizard for Pro Router; Supports M4350 managed switch new models; Adds Global Search function in Cloud Portal; Enhances Insight login landing page and Organization/Location pages with credit information) with NETGEAR Insight v7.7 release.

]]> 2025-04-18T15:12:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/243/ There is a planned maintenance on March 24th from 12:30 AM to 03:00 AM PST. During this time, all our services will be temporarily unavailable.

]]> 2025-03-21T12:41:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/242/ Maintenance period to release new features (Supports M4350 managed switch series in Insight Cloud; Support for Insight Cloud RESTful APIs for partners; Supports multiple WAN IP configuration in Port Forwarding rules, in IPSec site-2-site local/remote subnets, and in outbound NAT traffic translation policy for PR routers; Adds ability to create and update organizations in Insight mobile apps; Supports Syslog severity level configuration for WiFi6 and WiFi7 access points) with NETGEAR Insight v7.6.

]]> 2024-12-20T13:21:00+00:00 NETGEAR <![CDATA[Insight Login issue -- RESOLVED]]> http://localhost:8080/incident/241/ Insight Login issue -- RESOLVED (25th September 2024, 8 PM PDT).

]]> 2024-09-26T00:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/240/ Maintenance period to release new features (Pro Router WireGuard client-to-site VPN support; Ability to download purchase order history to CSV file; Additional country support for WBE750 & WBE710 WiFi-7 APs; Insight Cloud & local GUI configuration synchronization support for MS510TXUP, MS510TXM, XS508TM & XS516TM switches) with NETGEAR Insight v7.5.

]]> 2024-09-13T14:47:00+00:00 NETGEAR <![CDATA[NETGEAR account login issue]]> http://localhost:8080/incident/239/ The intermittent issue with NETGEAR account login has been resolved and the system is now fully operational.

]]> 2024-08-15T05:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/238/ Message to update in Netgear status page: Maintenance period to release new features (Pro Router: OpenVPN support, VLAN DHCP options 15 and 42 support, and VPN client access control support which includes support for multiple subnets; IPSec Site-to-Site VPN wizard enhancement for Insight Pro subscription; AP-level RF profile and SSID-level Customer profile support for various deployment needs; Allows both local device UI & Insight Cloud to configure settings without switching between Local & Insight modes for some of the Smart Switch models - this requires new firmware update) with NETGEAR Insight v7.4.

]]> 2024-06-21T08:38:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance on Salesforce (CRM)]]> http://localhost:8080/incident/237/ Our systems will undergo planned maintenance on Sunday, May 19, 2024 between 12:00 AM and 02:00 AM PT. Registration and account logins will not work during this time. However, guest checkout will be available for subscription purchases, store checkout, and payment processing services.

]]> 2024-05-19T06:11:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/236/ Maintenance period to release new features (Additional PR60X Pro Router feature support: Dynamic DNS, Speed Test for QoS bandwidth, DHCP lease deletion, and LLDP global and per port settings; Switch VLAN configuration: per port and group port settings; DHCP offer traffic policy for SSIDs; Additional wireless parameter settings: beacon interval, multicast/broadcast rate limiting, DTIM interval, ARP proxy) with NETGEAR Insight v7.2.

]]> 2023-12-22T06:53:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/235/ Maintenance period to release new features (PR60X Pro router feature support: QoS, Static IP/MAC Import/Export, RIP, Port Triggering; Supports PR60X Pro router as mDNS Gateway for a location; Supports moving devices from one location to another location; Insight wireless widget enhancements for Client Data Consumption and Channel Utilization) with NETGEAR Insight v7.1.

]]> 2023-11-04T02:21:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/234/ Our systems will undergo planned maintenance on Saturday November 4, 2023 between 1:00 AM and 3:00 AM PT. Subscription purchases, store checkout, and payment processing services will be unavailable during this time.

]]> 2023-11-03T19:26:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/233/ We have an upcoming scheduled maintenance event that will temporarily affect some app functionality. During this time, we will be performing essential updates and improvements to ensure the continued reliability and performance of our systems.

]]> 2023-08-28T08:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/232/ Maintenance period to release new features (Coming-soon Pro Router support; NAT Mode SSID for Insight-managed WiFi 6 WAX600-series access points; New wireless channel support for UAE and Saudi Arabia on the WAX615; Insight Pro notification management at the organization level) with NETGEAR Insight v7.0.

]]> 2023-08-19T03:41:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/231/ Maintenance period to release new features (Improves fast roaming for locations with many access points; Supports external captive portal configuration for access points; Supports transmission power and channel configuration per radio band for the Orbi Pro SXR30 in North America) with NETGEAR Insight v6.12.

]]> 2023-07-22T03:32:00+00:00 NETGEAR <![CDATA[Planned maintenance]]> http://localhost:8080/incident/230/ Our systems will undergo planned maintenance on Wednesday July 5, 2023 between 9:00 PM and 11:00 PM PT. Subscription purchases, store checkout, and payment processing services will be unavailable during this time.

]]> 2023-07-04T06:55:00+00:00 NETGEAR <![CDATA[Issue with payment processing services on international store]]> http://localhost:8080/incident/229/ We are experiencing issues with our payment processing services on international store and are investigating this as the highest priority.

]]> 2023-06-15T17:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/227/ Maintenance period to release new features (Enhances navigation of the Devices page for large number of devices; Supports invoice download for Insight Premium subscription; Supports topology exporting; Increases Pro key activation schedule to 4 years & 3 months from the key issued date) with NETGEAR Insight v6.11

]]> 2023-06-03T03:24:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/226/ Maintenance period as our Cloud and Payment systems will be undergoing system upgrade activity on Tuesday, April 11th, 2023, from 00:30 AM PDT to 02:30 AM PDT. During the maintenance period Insight Web portal / App login and Subscription services will be unavailable.

]]> 2023-04-11T07:43:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issue -- RESOLVED]]> http://localhost:8080/incident/225/ Insight VPN Performance Issue -- RESOLVED

]]> 2023-03-31T06:10:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issue]]> http://localhost:8080/incident/224/ We have noticed intermittent VPN connectivity issues. Team is working on it on priority to resolve. We will inform once the VPN services are full operational.

]]> 2023-03-31T05:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Maintenance]]> http://localhost:8080/incident/223/ Maintenance period to release new features (Device Group support within a location; Insight Pro scheduled product key activation enhancements; Ability to configure VLAN settings directly in the switch’s port settings page; Various UI enhancements) with NETGEAR Insight v6.10

]]> 2023-03-18T03:23:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/222/ You may experience issues with our payment processing services as a scheduled maintenance activity is in-progress. This activity is expected to complete by 06:20 AM PST.

]]> 2023-03-07T12:48:00+00:00 NETGEAR <![CDATA[Planned Database Maintenance]]> http://localhost:8080/incident/220/ Planned Database Maintenance - February 28, 2023, from 22:00 to 22:30 PST. Orbi and NH services might have intermittent connectivity issues.

]]> 2023-03-01T05:36:00+00:00 NETGEAR <![CDATA[Issues with Aria]]> http://localhost:8080/incident/219/ We are experiencing issues with our payment processing services and are investigating this as the highest priority.

]]> 2023-01-18T17:21:00+00:00 NETGEAR <![CDATA[Insight IM-6.9 (V6.9.4) XF Production Release]]> http://localhost:8080/incident/218/ Maintenance period to release new features (Multicast DNS Gateway (mDNS Gateway) on NETGEAR Pro WiFi access points; Wireless widgets added for location Summary and Wireless dashboards; Per SSID statistics under the access point device-level dashboard; Insight Pro scheduled subscription activation; New wireless channel support for WAX625, WAX628, WAX630E, etc.) with NETGEAR Insight v6.9

]]> 2022-12-10T05:51:00+00:00 NETGEAR <![CDATA[Insight Schedule Maintenance]]> http://localhost:8080/incident/217/ Insight Instant Captive Portal configuration and WiFi client authentication through the portal will be temporarily out of service due to a system upgrade.

]]> 2022-12-07T02:53:00+00:00 NETGEAR <![CDATA[Issue with Insight Login Service -- RESOLVED]]> http://localhost:8080/incident/216/ Issue with Insight Login Service -- RESOLVED

]]> 2022-11-10T16:00:00+00:00 NETGEAR <![CDATA[Issue with Insight Login Service]]> http://localhost:8080/incident/215/ We are experiencing an issue with login services functionality and are investigating this as the highest priority. We are working on resolving it soon.

]]> 2022-11-10T12:00:00+00:00 NETGEAR <![CDATA[Insight Scheduled Database Maintenance]]> http://localhost:8080/incident/214/ Our instance will be unavailable due to Planned Database Maintenance with the Site Switch on Saturday, Nov. 5th, 2022, from 9:00 PM PDT – 9:30 PM PDT.

]]> 2022-11-06T03:56:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/213/ System maintenance is scheduled for 9/28/2022 from 12:00AM – 12:30AM (PDT). Some App features and functionality of NETGEAR apps may be unavailable during this time.

]]> 2022-09-28T07:00:00+00:00 NETGEAR <![CDATA[Insight Instant Captive Portal Maintenance Window]]> http://localhost:8080/incident/211/ Insight Instant Captive Portal configuration and WiFi client authentication through the portal will be temporarily out of service due to a system upgrade.

]]> 2022-09-26T03:30:00+00:00 NETGEAR <![CDATA[NETGEAR® Store Scheduled Maintenance]]> http://localhost:8080/incident/209/ Our systems will undergo planned maintenance on Wednesday, September 7 between 02:00 AM and 7:00 AM ET. Place Order & checkout functionality will be unavailable during this time.

]]> 2022-09-07T05:56:00+00:00 NETGEAR <![CDATA[ReadyCloud Maintenance Activity]]> http://localhost:8080/incident/206/ ReadyCLOUD VPN services are undergoing scheduled maintenance from 2022-07-28 11:00 PM to 2022-07-29 12:00 AM Pacific Time. We recommend using the Web Portal (readycloud.netgear.com) or the ReadyCLOUD mobile app during scheduled maintenance. ReadyCLOUD desktop apps might have limited functionality until scheduled maintenance ends.

]]> 2022-07-29T05:49:00+00:00 NETGEAR <![CDATA[Issue with Aria]]> http://localhost:8080/incident/200/ We are experiencing issues with our payment processing services and are investigating this as the highest priority.

]]> 2022-07-28T17:50:00+00:00 NETGEAR <![CDATA[NETGEAR Insight v6.7 release]]> http://localhost:8080/incident/199/ Maintenance period to release new features (Supports activating Pro product key to a selected organization; Dark theme support on Cloud Portal; Secure device onboarding with additional MAC address requirement; Increases bulk onboarding limit to 1000 devices) with NETGEAR Insight v6.7 release.

]]> 2022-06-11T04:51:00+00:00 NETGEAR <![CDATA[Issue with NETGEAR® Store payments]]> http://localhost:8080/incident/193/ We are experiencing issues with NETGEAR Store payment services and are investigating this as the highest priority.

]]> 2022-06-10T00:30:00+00:00 NETGEAR <![CDATA[Issue with Insight Payments Service]]> http://localhost:8080/incident/194/ We are experiencing issues with Insight payment services and are investigating this as the highest priority.

]]> 2022-06-10T00:30:00+00:00 NETGEAR <![CDATA[Issue with Orbi™ Payments Service]]> http://localhost:8080/incident/195/ We are experiencing issues with Orbi payment services and are investigating this as the highest priority.

]]> 2022-06-10T00:30:00+00:00 NETGEAR <![CDATA[Issue with Nighthawk® Payments Service]]> http://localhost:8080/incident/196/ We are experiencing issues with Nighthawk payment services and are investigating this as the highest priority.

]]> 2022-06-10T00:30:00+00:00 NETGEAR <![CDATA[Issue with Meural Payments Service]]> http://localhost:8080/incident/197/ We are experiencing issues with Meural payment services and are investigating this as the highest priority.

]]> 2022-06-10T00:30:00+00:00 NETGEAR <![CDATA[MEURAL Platform Maintenance Activity]]> http://localhost:8080/incident/192/ We are currently conducting scheduled maintenance on the Meural platform. During this time, the Meural web platform and mobile applications will be temporarily offline. You will still be able to view artworks and photos already displaying on your Canvas or Frame. We appreciate your patience and understanding.

]]> 2022-05-26T05:00:00+00:00 NETGEAR <![CDATA[Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems -- Update]]> http://localhost:8080/incident/191/ NETGEAR is rolling out a fix to restore access to Orbi WiFi System settings as well as Armor and Smart Parental Controls services. For more information, please visit the NETGEAR Community(https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/We-are-aware-of-an-issue-affecting-the-Orbi-RBK85x-and-RBK75x/td-p/2226436).

]]> 2022-05-24T04:30:00+00:00 NETGEAR <![CDATA[Insight VPN Maintenance Activity -- COMPLETED]]> http://localhost:8080/incident/190/ Insight VPN Maintenance Activity -- COMPLETED

]]> 2022-05-23T04:00:00+00:00 NETGEAR <![CDATA[Insight VPN Maintenance Activity]]> http://localhost:8080/incident/188/ Insight VPN service for BR500 will be under maintenance starting from 07:30 PM PST, due to server routine maintenance.

]]> 2022-05-23T02:30:00+00:00 NETGEAR <![CDATA[Issue with Netgear Store site Login -- RESOLVED]]> http://localhost:8080/incident/187/ Issue with Netgear Store site Login -- RESOLVED

]]> 2022-05-22T04:00:00+00:00 NETGEAR <![CDATA[Issue with Netgear Store site Login]]> http://localhost:8080/incident/186/ We are experiencing issues with NETGEAR Store services and are investigating this as the highest priority.

]]> 2022-05-22T01:00:00+00:00 NETGEAR <![CDATA[Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems]]> http://localhost:8080/incident/185/ We are aware of an issue affecting the Orbi RBK85x and RBK75x Series Mesh WiFi 6 Systems. Some customers can no longer access or manage their Orbi systems through the Orbi app or the web user interface. A factory reset usually resolves this issue. We are working to understand the root cause and identify an alternative recovery method that doesn’t require a factory reset.

]]> 2022-05-14T00:55:21+00:00 NETGEAR <![CDATA[Insight VPN Maintenance Activity -- COMPLETED]]> http://localhost:8080/incident/184/ Insight VPN Maintenance Activity -- COMPLETED

]]> 2022-05-03T15:30:00+00:00 NETGEAR <![CDATA[Insight VPN Maintenance Activity]]> http://localhost:8080/incident/183/ Insight VPN service for BR500 will be under maintenance starting from 07:45 PM PST, due to server routine maintenance.

]]> 2022-05-02T02:30:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login -- RESOLVED]]> http://localhost:8080/incident/178/ Issue with Accounts Portal Login -- RESOLVED

]]> 2022-04-07T07:15:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login -- RESOLVED]]> http://localhost:8080/incident/179/ Issue with Accounts Portal Login -- RESOLVED

]]> 2022-04-07T07:15:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login -- RESOLVED]]> http://localhost:8080/incident/180/ Issue with Accounts Portal Login -- RESOLVED

]]> 2022-04-07T07:15:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login -- RESOLVED]]> http://localhost:8080/incident/181/ Issue with Accounts Portal Login -- RESOLVED

]]> 2022-04-07T07:15:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login -- RESOLVED]]> http://localhost:8080/incident/182/ Issue with Accounts Portal Login -- RESOLVED

]]> 2022-04-07T07:15:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login]]> http://localhost:8080/incident/173/ We are experiencing issues with our account management and login services and are investigating this as the highest priority.

]]> 2022-04-07T06:25:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login]]> http://localhost:8080/incident/174/ We are experiencing issues with our account management and login services and are investigating this as the highest priority.

]]> 2022-04-07T06:25:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login]]> http://localhost:8080/incident/175/ We are experiencing issues with our account management and login services and are investigating this as the highest priority.

]]> 2022-04-07T06:25:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login]]> http://localhost:8080/incident/176/ We are experiencing issues with our account management and login services and are investigating this as the highest priority.

]]> 2022-04-07T06:25:00+00:00 NETGEAR <![CDATA[Issue with Accounts Portal Login]]> http://localhost:8080/incident/177/ We are experiencing issues with our account management and login services and are investigating this as the highest priority.

]]> 2022-04-07T06:25:00+00:00 NETGEAR <![CDATA[Insight IM-6.6 (V6.6.4) Release]]> http://localhost:8080/incident/172/ Maintenance period to release new features (Supports Nighthawk M5 Mobile router MR5100C; Supports Insight Business VPN on wired LAN ports on Orbi Pro WiFi 6 routers SXR80, SXR50 and SXR30; Adds Guided Tutorial feature on various topics on Insight Web Portal; Supports Scheduled Device Reboot for all Insight managed devices for Insight Pro subscription) with NETGEAR Insight v6.6 release.

]]> 2022-04-04T03:12:00+00:00 NETGEAR <![CDATA[Issue with newly created location for Pro Account - Resolved]]> http://localhost:8080/incident/171/ The issue with the newly created location for Pro Account has been resolved.

]]> 2022-01-10T20:00:00+00:00 NETGEAR <![CDATA[Issue with newly created location for Pro Account]]> http://localhost:8080/incident/170/ Post Insight 6.5 release, Insight Pro accounts would be able to create a new network location but the newly-created location won't show up in the list of locations, and no device can be added to the new location. We are working on resolving it soon.

]]> 2022-01-10T06:30:00+00:00 NETGEAR <![CDATA[NETGEAR Insight v6.5 release]]> http://localhost:8080/incident/169/ Maintenance period to release new features (Supports Orbi Pro WiFi 6 AX5400 mesh system SXK50; Supports Insight Business VPN on Orbi Pro WiFi 6 router SXR30 and mesh system SXK30; Supports Locate Device on wireless Access Points) with NETGEAR Insight v6.5 release.

]]> 2022-01-10T03:06:00+00:00 NETGEAR <![CDATA[Login issue for Insight Android apps]]> http://localhost:8080/incident/167/ We are experiencing issues with our login services for Insight Android apps and are investigating this as the highest priority.

While we are working on it, there is a way to proceed: Search and Click “Insight App” -> Select “App Info” -> Select “Storage” -> Select “Clear Data” -> Relaunch Insight App and follow normal login procedures.

]]> 2021-10-04T18:30:00+00:00 NETGEAR <![CDATA[Insight IM-6.3 (V6.3.26) Release]]> http://localhost:8080/incident/166/ Maintenance period to release an exciting new feature (Insight Business VPN add-on subscription service on Orbi Pro WiFi routers SXR80 and SRR60, or on mesh systems SXK80 and SRK60) with NETGEAR Insight v6.3

]]> 2021-10-03T05:43:00+00:00 NETGEAR <![CDATA[Issue with landing page]]> http://localhost:8080/incident/163/ Issue fixed at 09/30/2021 8:00 AM PST

]]> 2021-09-30T07:00:00+00:00 NETGEAR <![CDATA[Issue with login service of NETGEAR’s Armor - Resolved]]> http://localhost:8080/incident/161/ Issue with login service of NETGEAR’s Armor - Resolved

]]> 2021-08-03T11:15:00+00:00 NETGEAR <![CDATA[Issue with login service of NETGEAR’s Armor - Resolved]]> http://localhost:8080/incident/162/ Issue with login service of NETGEAR’s Armor - Resolved

]]> 2021-08-03T11:15:00+00:00 NETGEAR <![CDATA[Issue with login service of NETGEAR’s Armor.]]> http://localhost:8080/incident/159/ Issue with login service of NETGEAR’s Armor.

]]> 2021-08-03T10:00:00+00:00 NETGEAR <![CDATA[Issue with login service of NETGEAR’s Armor.]]> http://localhost:8080/incident/160/ Issue with login service of NETGEAR’s Armor.

]]> 2021-08-03T10:00:00+00:00 NETGEAR <![CDATA[Insight intermittent performance issues - Resolved]]> http://localhost:8080/incident/158/ Intermittent issues with Insight login and management services have been resolved.

]]> 2021-06-30T08:45:00+00:00 NETGEAR <![CDATA[Insight intermittent performance issues]]> http://localhost:8080/incident/157/ We are experiencing intermittent issues with Insight login and management services. We are investigating this as the highest priority.

]]> 2021-06-30T08:00:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/156/ Our systems will undergo planned maintenance on Tuesday June 14, 2021 11:00 PM to Wednesday June 15, 2021 4:00 AM PT. NETGEAR Store services will have a brief 15 minutes of service interruption during this time.

]]> 2021-06-15T06:00:00+00:00 NETGEAR <![CDATA[Experiencing issues with Account management]]> http://localhost:8080/incident/155/ We are experiencing intermittent issues with our account management and login services. We are investigating this as the highest priority.

]]> 2021-06-15T04:11:00+00:00 NETGEAR <![CDATA[Insight IM-6.2 (V6.2.20) Release]]> http://localhost:8080/incident/149/ Maintenance period to release new features (Supports Orbi Pro WiFi 6 Mini SXK30 device; Supports AT&T MR1100 mobile hotspot device for Insight Pro subscribers; Organization-wide SSID configuration for Insight Pro subscribers for WAC/WAX AP devices) with NETGEAR Insight v6.2

]]> 2021-06-12T06:00:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/147/ Our systems will undergo planned maintenance on Saturday June 12, 2021 between 1:00 AM and 3:30 AM PT. Subscription purchases, store checkout, and payment processing services will be unavailable during this time.

]]> 2021-06-11T23:13:00+00:00 NETGEAR <![CDATA[Experiencing issues with out payment processing system]]> http://localhost:8080/incident/140/ We are experiencing issues with our payment processing system and are investigating this as the highest priority.

]]> 2021-06-08T18:00:00+00:00 NETGEAR <![CDATA[Experiencing issues with out payment processing system]]> http://localhost:8080/incident/141/ We are experiencing issues with our payment processing system and are investigating this as the highest priority.

]]> 2021-06-08T18:00:00+00:00 NETGEAR <![CDATA[Experiencing issues with our payment processing system]]> http://localhost:8080/incident/142/ We are experiencing issues with our payment processing system and are investigating this as the highest priority.

]]> 2021-06-08T18:00:00+00:00 NETGEAR <![CDATA[Experiencing issues with our payment processing system]]> http://localhost:8080/incident/144/ We are experiencing issues with our payment processing system and are investigating this as the highest priority.

]]> 2021-06-08T18:00:00+00:00 NETGEAR <![CDATA[Experiencing issues with our payment processing system]]> http://localhost:8080/incident/145/ We are experiencing issues with our payment processing system and are investigating this as the highest priority.

]]> 2021-06-08T18:00:00+00:00 NETGEAR <![CDATA[Scheduled Maintenance]]> http://localhost:8080/incident/138/ Our systems are undergoing planned maintenance from 9:00 to 9:05 PM PST. This affects account creation, product registration and access to subscription services.

]]> 2021-06-04T21:53:00+00:00 NETGEAR <![CDATA[All services are fully operational]]> http://localhost:8080/incident/134/ All services are fully operational

]]> 2021-05-12T04:15:00+00:00 NETGEAR <![CDATA[All services are fully operational]]> http://localhost:8080/incident/135/ All services are fully operational

]]> 2021-05-12T04:15:00+00:00 NETGEAR <![CDATA[All services are fully operational]]> http://localhost:8080/incident/136/ All services are fully operational

]]> 2021-05-12T04:15:00+00:00 NETGEAR <![CDATA[All services are fully operational]]> http://localhost:8080/incident/137/ All services are fully operational

]]> 2021-05-12T04:15:00+00:00 NETGEAR <![CDATA[Issues with services]]> http://localhost:8080/incident/130/ We are experiencing intermittent login issues. This affects account creation, product registration, support requests, and access to subscription services. We are investigating this as our highest priority.

]]> 2021-05-11T21:30:00+00:00 NETGEAR <![CDATA[Issues with services]]> http://localhost:8080/incident/131/ We are experiencing intermittent login issues. This affects account creation, product registration, support requests, and access to subscription services. We are investigating this as our highest priority.

]]> 2021-05-11T21:30:00+00:00 NETGEAR <![CDATA[Issues with services]]> http://localhost:8080/incident/132/ We are experiencing intermittent login issues. This affects account creation, product registration, support requests, and access to subscription services. We are investigating this as our highest priority.

]]> 2021-05-11T21:30:00+00:00 NETGEAR <![CDATA[Issues with services]]> http://localhost:8080/incident/133/ We are experiencing intermittent login issues. This affects account creation, product registration, support requests, and access to subscription services. We are investigating this as our highest priority.

]]> 2021-05-11T21:30:00+00:00 NETGEAR <![CDATA[NETGEAR’s Smart Parental Control (SPC) - V1 scheduled maintenance completed]]> http://localhost:8080/incident/129/ NETGEAR’s Smart Parental Control (SPC) - V1 scheduled maintenance completed

]]> 2021-04-20T18:30:00+00:00 NETGEAR <![CDATA[NETGEAR’s Smart Parental Control (SPC) - V1 start of scheduled maintenance]]> http://localhost:8080/incident/128/ Between 10:30 am PT – 11:30 am PT on April 20th 2021, NETGEAR’s Smart Parental Control (SPC) – V1 customers may not be able to use the NETGEAR’s SPC – V1 product intermittently.

]]> 2021-04-20T17:30:00+00:00 NETGEAR <![CDATA[The NETGEAR® Store payment processing issue is fixed]]> http://localhost:8080/incident/127/ The NETGEAR® Store payment processing issue is fixed

]]> 2021-04-16T08:30:00+00:00 NETGEAR <![CDATA[Issue with payment processing]]> http://localhost:8080/incident/126/ We are experiencing a NETGEAR® Store payment processing issue and are diligently working to resolve the issue

]]> 2021-04-16T02:30:00+00:00 NETGEAR <![CDATA[NETGEAR’s Smart Parental Control (SPC) scheduled maintenance completed]]> http://localhost:8080/incident/123/ NETGEAR’s Smart Parental Control (SPC) scheduled maintenance completed

]]> 2021-04-14T21:30:00+00:00 NETGEAR <![CDATA[NETGEAR’s Smart Parental Control (SPC) start of scheduled maintenance]]> http://localhost:8080/incident/124/ Between 1pm PT - 2pm PT on April 14 2021, NETGEAR’s Smart Parental Control (SPC) customers may not be able to use the NETGEAR’s SPC product intermittently.

]]> 2021-04-14T20:00:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/120/ Insight VPN Performance Issues

]]> 2021-03-24T09:00:00+00:00 NETGEAR <![CDATA[Insight scheduled maintenance Completed]]> http://localhost:8080/incident/119/ Insight scheduled maintenance Completed

]]> 2021-03-16T04:05:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/117/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape! Please come back and retry your transaction after 3:30am PT. Thank you for your patience.

]]> 2021-03-15T19:30:00+00:00 NETGEAR <![CDATA[Insight complete of scheduled maintenance]]> http://localhost:8080/incident/116/ Maintenance period to release many exciting new features (Content Filtering service for Orbi Pro SRR60 and SXR80; Dynamic VLAN support under the SSID configuration for WAC and WAX series access points; Basic paid subscription is upgraded to Premium subscription based on the Insight Basic End-Of-Life Policy announcement; Other region support for WAX610 access point, etc.) with NETGEAR Insight v6.1

]]> 2021-03-13T13:20:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/115/ Maintenance period to release many exciting new features (Content Filtering service for Orbi Pro SRR60 and SXR80; Dynamic VLAN support under the SSID configuration for WAC and WAX series access points; Basic paid subscription is upgraded to Premium subscription based on the Insight Basic End-Of-Life Policy announcement; Other region support for WAX610 access point, etc.) with NETGEAR Insight v6.1

]]> 2021-03-13T07:00:00+00:00 NETGEAR <![CDATA[Meural scheduled maintenance Completed]]> http://localhost:8080/incident/113/ Meural scheduled maintenance Completed

]]> 2021-02-20T23:00:00+00:00 NETGEAR <![CDATA[Insight scheduled maintenance Completed]]> http://localhost:8080/incident/114/ Insight scheduled maintenance Completed

]]> 2021-02-20T23:00:00+00:00 NETGEAR <![CDATA[Meural start of scheduled maintenance]]> http://localhost:8080/incident/111/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 1:30am PT. Thank you for your patience.

]]> 2021-02-20T09:00:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/112/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 1:30am PT. Thank you for your patience.

]]> 2021-02-20T09:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues Resolved]]> http://localhost:8080/incident/107/ Intermittent Issues have been resolved.

]]> 2021-02-18T07:30:00+00:00 NETGEAR <![CDATA[Intermittent Issues Resolved]]> http://localhost:8080/incident/108/ Intermittent Issues have been resolved.

]]> 2021-02-18T07:30:00+00:00 NETGEAR <![CDATA[Intermittent Issues Resolved]]> http://localhost:8080/incident/109/ Intermittent Issues have been resolved.

]]> 2021-02-18T07:30:00+00:00 NETGEAR <![CDATA[Intermittent Issues Resolved]]> http://localhost:8080/incident/110/ Intermittent Issues have been resolved.

]]> 2021-02-18T07:30:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/103/ Intermittent Issues with Billing and Subscription.

]]> 2021-02-18T03:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/104/ Intermittent Issues with Billing and Subscription.

]]> 2021-02-18T03:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/105/ Intermittent Issues with Billing and Subscription

]]> 2021-02-18T03:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/106/ Intermittent Issues with Billing and Subscription

]]> 2021-02-18T03:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/99/ Intermittent Issues with Billing and Subscription

]]> 2021-02-17T15:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/100/ Intermittent Issues with Billing and Subscription

]]> 2021-02-17T15:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/101/ Intermittent Issues with Billing and Subscription

]]> 2021-02-17T15:00:00+00:00 NETGEAR <![CDATA[Intermittent Issues]]> http://localhost:8080/incident/102/ Intermittent Issues with Billing and Subscription

]]> 2021-02-17T15:00:00+00:00 NETGEAR <![CDATA[Armor Issues Resolved]]> http://localhost:8080/incident/97/ Armor performance issues have been resolved.

]]> 2021-01-31T04:49:00+00:00 NETGEAR <![CDATA[Armor Issues Resolved]]> http://localhost:8080/incident/98/ Armor performance issues have been resolved.

]]> 2021-01-31T04:49:00+00:00 NETGEAR <![CDATA[Armor Issues]]> http://localhost:8080/incident/95/ Armor performance issues identified.

]]> 2021-01-31T03:30:00+00:00 NETGEAR <![CDATA[Armor Issues]]> http://localhost:8080/incident/96/ Armor performance issues identified.

]]> 2021-01-31T03:30:00+00:00 NETGEAR <![CDATA[Meural scheduled maintenance Completed]]> http://localhost:8080/incident/93/ Meural scheduled maintenance Completed

]]> 2021-01-23T11:00:00+00:00 NETGEAR <![CDATA[Insight scheduled maintenance Completed]]> http://localhost:8080/incident/94/ Insight scheduled maintenance Completed

]]> 2021-01-23T11:00:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/91/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 3am PT. Thank you for your patience.

]]> 2021-01-23T09:00:00+00:00 NETGEAR <![CDATA[Meural start of scheduled maintenance]]> http://localhost:8080/incident/92/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 3am PT. Thank you for your patience.

]]> 2021-01-23T09:00:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/90/ Maintenance period to release many exciting new features (Network Topology Map; Ping and Traceroute troubleshooting support; DHCP IP address reservation for OrbiPro SRR60 & SXR80; Enhanced wireless radio configuration for access points) with NETGEAR Insight V6.0 Release.

]]> 2021-01-09T07:14:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/80/ VPN Performance Issues

]]> 2020-11-30T05:00:00+00:00 NETGEAR <![CDATA[Intermittent login Issues]]> http://localhost:8080/incident/83/ Intermittent login Issues

]]> 2020-11-22T17:00:00+00:00 NETGEAR <![CDATA[Intermittent login Issues]]> http://localhost:8080/incident/84/ Intermittent login Issues

]]> 2020-11-22T17:00:00+00:00 NETGEAR <![CDATA[Intermittent login Issues]]> http://localhost:8080/incident/85/ Intermittent login Issues

]]> 2020-11-22T17:00:00+00:00 NETGEAR <![CDATA[Intermittent login Issues]]> http://localhost:8080/incident/88/ Intermittent login Issues

]]> 2020-11-22T17:00:00+00:00 NETGEAR <![CDATA[Insight Login service partial outage]]> http://localhost:8080/incident/82/ Insight Basic and Premium login through Web portal and App login blocked. NETGEAR Insight team is working on to resolve it on high priority.

]]> 2020-11-09T13:10:00+00:00 NETGEAR <![CDATA[Insight subscription services outage]]> http://localhost:8080/incident/81/ NETGEAR Insight new release coming, login to the mobile apps, and the Cloud Portal will work, but you might not be able to make a subscription or device credit purchase. Your network will continue to work as usual.

]]> 2020-11-07T05:38:00+00:00 NETGEAR <![CDATA[Armor issues have been resolved.]]> http://localhost:8080/incident/78/ Armor issues have been resolved.

]]> 2020-09-29T22:50:00+00:00 NETGEAR <![CDATA[Armor issues have been resolved.]]> http://localhost:8080/incident/79/ Armor issues have been resolved.

]]> 2020-09-29T22:50:00+00:00 NETGEAR <![CDATA[Armor issues observed]]> http://localhost:8080/incident/76/ Armor issues observed. Our team is working on a solution.

]]> 2020-09-29T19:30:00+00:00 NETGEAR <![CDATA[Armor issues observed]]> http://localhost:8080/incident/77/ Armor issues observed. Our team is working on a solution.

]]> 2020-09-29T19:30:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/75/ VPN Performance Issues

]]> 2020-09-28T14:30:00+00:00 NETGEAR <![CDATA[Insight scheduled maintenance Completed]]> http://localhost:8080/incident/73/ Insight scheduled maintenance Completed

]]> 2020-09-19T10:00:00+00:00 NETGEAR <![CDATA[Meural scheduled maintenance Completed]]> http://localhost:8080/incident/74/ Meural scheduled maintenance Completed

]]> 2020-09-19T10:00:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/71/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 3am PT. Thank you for your patience.

]]> 2020-09-19T07:30:00+00:00 NETGEAR <![CDATA[Meural start of scheduled maintenance]]> http://localhost:8080/incident/72/ Our systems are currently undergoing routine maintenance-we like to keep them in good shape!\nPlease come back and retry your transaction after 3am PT. Thank you for your patience.

]]> 2020-09-19T07:30:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/70/ Insight VPN Performance Issues

]]> 2020-08-11T23:00:00+00:00 NETGEAR <![CDATA[Schedule maintenance at 8:00PM PDT, Intermittent VPN connectivity issues might be seen.]]> http://localhost:8080/incident/69/ Schedule maintenance at 8:00PM PDT, Intermittent VPN connectivity issues might be seen.

]]> 2020-08-01T02:49:00+00:00 NETGEAR <![CDATA[Insight VPN service performance issue]]> http://localhost:8080/incident/67/ Insight VPN service performance issue.

]]> 2020-07-14T23:15:00+00:00 NETGEAR <![CDATA[Insight scheduled maintenance completed]]> http://localhost:8080/incident/65/ Insight scheduled maintenance completed.

]]> 2020-07-11T10:00:00+00:00 NETGEAR <![CDATA[Meural scheduled maintenance completed]]> http://localhost:8080/incident/66/ Meural scheduled maintenance completed.

]]> 2020-07-11T10:00:00+00:00 NETGEAR <![CDATA[Insight start of scheduled maintenance]]> http://localhost:8080/incident/62/ The system is undergoing maintenance. We will update you soon.

]]> 2020-07-11T08:00:00+00:00 NETGEAR <![CDATA[Meural start of scheduled maintenance]]> http://localhost:8080/incident/63/ The system is undergoing maintenance. We will update you soon.

]]> 2020-07-11T08:00:00+00:00 NETGEAR <![CDATA[Armor authentication issue has been resolved]]> http://localhost:8080/incident/59/ Armor authentication issue has been resolved

]]> 2020-07-09T06:00:00+00:00 NETGEAR <![CDATA[Armor authentication issue has been resolved]]> http://localhost:8080/incident/60/ Armor authentication issue has been resolved

]]> 2020-07-09T06:00:00+00:00 NETGEAR <![CDATA[Armor authentication issue]]> http://localhost:8080/incident/57/ Armor authentication issue observed. Our team is working on a solution.

]]> 2020-07-09T01:00:00+00:00 NETGEAR <![CDATA[Armor authentication issue]]> http://localhost:8080/incident/58/ Armor authentication issue observed. Our team is working on a solution.

]]> 2020-07-09T01:00:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/56/ Insight VPN Performance Issues

]]> 2020-06-16T13:00:00+00:00 NETGEAR <![CDATA[Insight VPN Performance Issues]]> http://localhost:8080/incident/55/ VPN Performance Issues

]]> 2020-06-11T16:37:00+00:00 NETGEAR <![CDATA[Circle® Smart Parental Control]]> http://localhost:8080/incident/53/ Fix roll out completed.

]]> 2020-06-09T18:00:00+00:00 NETGEAR <![CDATA[Circle® Smart Parental Control]]> http://localhost:8080/incident/54/ Fix roll out completed.

]]> 2020-06-09T18:00:00+00:00 NETGEAR <![CDATA[Circle® Smart Parental Control performance issues]]> http://localhost:8080/incident/48/ Fix is currently being rolled out to all impacted Circle customers. ETA 24 hours for complete rollout.

]]> 2020-06-06T19:20:00+00:00 NETGEAR <![CDATA[Circle® Smart Parental Control performance issues]]> http://localhost:8080/incident/49/ Fix is currently being rolled out to all impacted Circle customers. ETA 24 hours for complete rollout.

]]> 2020-06-06T19:20:00+00:00 NETGEAR <![CDATA[Instant VPN Partial Outage]]> http://localhost:8080/incident/47/ Instant VPN Partial Outage

]]> 2020-06-05T15:30:00+00:00 NETGEAR <![CDATA[Circle® Smart Parental Control performance issues]]> http://localhost:8080/incident/50/ Some paid Circle Parental controls customers may be seeing free options instead of Premium options. A fix to correct this issue is currently in works and will be made available shortly.

]]> 2020-06-01T00:35:00+00:00